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Syed Ibrahim
Customer Service, Insights Analytics, ecommerce, IT BPO, ERP, MarTech, Operational Dashboard, Adobe Analytics, BlueKai KPI's.
Syed Masood Ibrahim is an experienced professional with 18 years of operations expertise in various industries such as eCommerce, SaaS, and BPO. His skill set includes training, quality assurance, KPI implementation, and operational dashboards, with a strong emphasis on process optimization. Additionally, he is proficient in Digital Marketing & Media Strategy, with a track record of managing PPC, Social Media, and Digital Branding Campaigns ranging from $6000 to $30,000 per month. Syed excels in fast-paced environments, possess strong cross-cultural communication and interpersonal skills, and has experience in managing small teams, setting objectives, and conducting performance reviews.