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Swati Adlakha
E-Commerce Strategy - CRM - Product Optimization - Channel Optimization - Customer Loyalty - Ex-Expedia
Swati Adlakha is a Customer Empath marketing professional focused on enhancing Customer Satisfaction and product usability.
With a background in data analytics, channel optimization, and project management, Swati has a reputation for operational excellence and driving customer-centric initiatives.
Her experience spans roles such as Regional E-Commerce Head at L'OCCITANE Group and Manager at global companies like Expedia.
Swati holds a PGDM in International Business from Birla Institute of Management Technology and a B.Com(Hons) in Commerce from Delhi University.