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    Swati Adlakha

    E-Commerce Strategy - CRM - Product Optimization - Channel Optimization - Customer Loyalty - Ex-Expedia

    Swati Adlakha is a Customer Empath marketing professional focused on enhancing Customer Satisfaction and product usability.

    With a background in data analytics, channel optimization, and project management, Swati has a reputation for operational excellence and driving customer-centric initiatives.

    Her experience spans roles such as Regional E-Commerce Head at L'OCCITANE Group and Manager at global companies like Expedia.

    Swati holds a PGDM in International Business from Birla Institute of Management Technology and a B.Com(Hons) in Commerce from Delhi University.

    Swati Adlakha
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    Location

    Gurgaon, Haryana, India