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Swagata Mukherjee
Head of Customer Success @ Actus Software | Customer Engagement Strategy
Swagata Mukherjee is the Head of Customer Success at Actus Software, which is known for hosting The HR Uprising Podcast. In her role, she focuses on enhancing customer engagement and ensuring successful implementation of the company's software solutions.
Professional Background
Swagata has a strong background in client services and customer onboarding, having previously worked as a Senior Customer Implementation Consultant at YOOBIC. Her experience spans various aspects of customer success and support, making her well-equipped to lead initiatives that improve client satisfaction and retention at Actus Software.2
Contributions
Under her leadership, Actus Software has emphasized the importance of client relationships and effective communication, which are crucial for the success of their performance and talent management software solutions.3 Swagata's insights and strategies are also shared through her professional network, where she engages with industry peers and discusses achievements in customer success.1
Overall, Swagata Mukherjee plays a pivotal role in driving customer-centric strategies at Actus Software, contributing to the company's reputation in the HR technology space.
