Suzanne Shinnie

Suzanne Shinnie is an accomplished project manager currently employed at Edinburgh Napier University with a vast experience in delivering strategic projects across various sectors.

She is a Prince 2 qualified professional with expertise in end-to-end project management, from developing business cases to implementing IT systems and driving business change with a diverse group of stakeholders.

Suzanne has successfully introduced ITIL and Agile methodologies into the Information Services department, enhancing operational efficiency and project delivery.

Her skills include project management, leadership, and delivery, encompassing scope definition, planning, and successful project execution within set timelines, budgets, and quality standards.

She excels in client, customer, and stakeholder relationship management, providing total account management, aiding in IT strategy development, and maintaining high customer retention rates.

With a strong finance and budget control background, Suzanne has managed projects ranging from small-scale to multimillion-pound ventures, ensuring financial compliance and demonstrating return on investment.

In her role, she collaborates with suppliers, managing relationships, negotiating contracts, and overseeing service delivery from third-party technical providers.

Suzanne is experienced in leading teams, recruiting and managing staff, and supervising subcontractors for project requirements, showcasing strong people management skills.

Her technical expertise extends to IT support, encompassing server design and installation, network implementation, security protocols, and desktop systems, as well as providing on-site and remote support for technical queries.

Moreover, Suzanne has demonstrated her organizational and communication skills in event management, including networking programs and social media academies, showcasing her ability to drive successful events and initiatives.