Suzanne (Sue) Davis

Suzanne (Sue) Davis is a highly experienced market research professional currently serving as the Director of Customer Experience Strategy & Insights at Dentsply Sirona.1 With over 20 years of experience in innovation and marketing performance, she has built a strong career focused on helping companies make better, data-driven business decisions.1

Career Highlights

Suzanne's professional journey includes several notable positions:

• Director, CX Strategy & Insights at Dentsply Sirona (August 2023 - Present)
• Director, Global Research and Insights at Dentsply Sirona (September 2020 - August 2023)
• Vice President, Innovation at Ipsos in North America
• Vice President, Quantitative Research at GfK (2012 - 2018)
• Various roles at Nielsen, including Director of Client Service for BASES

Expertise and Achievements

Throughout her career, Suzanne has demonstrated expertise in:

• New product innovation
• Marketing performance analysis
• Global market research
• Customer experience strategy
• Quantitative research methodologies

Some of her notable accomplishments include:

• Designing company-wide research programs and implementing knowledge management platforms1
• Leading innovation strategy and global projects for numerous categories and industries1
• Championing new methodologies, including expanding GfK's global concept testing approach in the US1
• Generating $2.5-3M in annual revenue by presenting relevant, accurate insights to clients1

Education and Personal Mission

Suzanne holds a Bachelor of Arts in International Relations from The Johns Hopkins University. Her personal mission is to ensure companies make better, informed business decisions based on data and insights.1

Suzanne Davis is known for her global experience, passion for training and developing high-performing talent, and ability to build strong client relationships. Her extensive experience in the field and dedication to creating innovative products make her a valuable asset in her current role at Dentsply Sirona.