Suzaini Matjuni

Suzaini Matjuni is a service-oriented Concierge with 9 years of hospitality experience, dedicated to ensuring exceptional guest satisfaction.

With a background in Higher Nitec in Digital Media Design and Communication and Media Studies, Suzaini has honed his skills in managing guest experiences, coordinating with hotel staff, and resolving guest needs promptly.

Having worked at Marina Bay Sands in various roles including Call Center Executive, Concierge, and Building Safety and Security Supervisor, Suzaini brings a wealth of experience in handling complex situations with professionalism and courtesy.

Suzaini is known for his ability to work efficiently in high-stress environments, demonstrate exemplary communication skills, and collaborate effectively with a diverse range of personalities.

His expertise in juggling schedules, providing customized services, and making quick decisions to enhance the guest experience sets him apart in the hospitality industry.

Whether working independently or in coordination with colleagues and management, Suzaini's judgment, problem-solving skills, and dedication to guest satisfaction remain unwavering.