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Sutharson Nelson
Delivery Manager at Mindcurv [Cloud Operations / Migrations, DevOps, Service Management, Delivery Management]
Professional Background
Sutharson Nelson is a seasoned IT professional with 17 years of rich and diverse experience in various areas including Delivery Management, Service Management, Tech Support/Product Support, Application Development, Application Maintenance and Support (AMS), and Infrastructure Operations Support. With over 8 years of expertise in managing Production Support and Operations for AMS and Infrastructure projects, he has successfully made significant contributions within the Retail and eCommerce domain, particularly focusing on Cloud platforms.
Throughout his career, Sutharson has specialized in Managed Services and Cloud transformation, showcasing proficiency in both Public and Private Cloud solutions such as AWS, Azure, and Hetzner. His hands-on approach in service setup and transitions has played a pivotal role in optimizing IT environments to better align with business needs.
Sutharson's extensive skill set is complemented by his ITIL certification, which underscores his commitment to adhering to industry best practices in IT service management. His proficiency spans critical processes including Major Incident Management, Incident Management, Problem Management, Change Management, Service Request Fulfillment, Escalation Management, and Availability Management. He also actively engages in Cloud cost control, Stakeholder management, and Supplier Management, ensuring that services remain within scope and budget while maintaining high standards of quality and performance.
A real asset to any organization, he has demonstrated exceptional capabilities in Account Farming and possesses a wealth of domain experience particularly in Retail, Banking, Financial Services, Insurance (BFSI), and eCommerce. His success in client-facing roles across regions such as APAC, EMEA, and the US reflects his adaptability and cultural awareness, making him a preferred partner for international clients.
Education and Achievements
Sutharson Nelson completed his Bachelor of Engineering (B.E.) in Computer Science from GTEC, Madras University, located in Vellore. His educational background laid the foundation for his illustrious career in the IT industry, equipping him with essential technical skills coupled with a problem-solving mindset.
Over the years, Sutharson has held pivotal positions that have contributed to his professional development and expertise in the IT sector. Currently, he serves as the Delivery Manager at Mindcurv, where he leverages his extensive knowledge to drive project success and service excellence.
Before his role at Mindcurv, Sutharson held several important positions including Service Manager at Mindcurv, Associate Project Manager at UST Global, Associate Consultant (IAM) at HCL Technologies, and Lead Infrastructure Engineer at Mphasis. His journey in the tech world began as a Software Engineer at HCL Technologies, where he built a strong foundation in software development and engineering practices.
Throughout his career, Sutharson has consistently been recognized for his ability to train and develop teams effectively. His passion for knowledge transfer helps foster a culture of growth among his peers and subordinates, ultimately leading to enhanced productivity and service delivery.
Notable Achievements
Sutharson Nelson's career is marked by numerous achievements and milestones that speak volumes about his dedication to the IT profession. Some of his notable achievements include:
- Successfully managing major AMS and Infrastructure projects, resulting in improved service reliability and customer satisfaction in the Retail and eCommerce domains.
- Spearheading Cloud transformation initiatives that have facilitated the seamless adoption of Public and Private Cloud services for international clients, ensuring alignment with organizational goals.
- Developing and implementing effective incident management processes that have enhanced response and resolution times during major incidents, ultimately leading to a reduction in operational risks.
- Playing a critical role in service transitions that have streamlined operations and enhanced service quality, positively impacting client relationships and business outcomes.
- Demonstrating excellence in stakeholder and supplier management, ensuring effective collaboration and delivery of high-quality services.
- Utilizing his extensive experience in Identity and Access Management to significantly enhance security protocols for organizations, ensuring compliance with industry standards and regulations.
Sutharson's journey is a testament to his resilience and commitment to personal and professional development. His expertise, coupled with a passion for technology and innovation, positions him as a key player in the IT landscape, ready to tackle the challenges of tomorrow while continuing to make a positive impact in the world of technology.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.