Sushanta Das

Sushanta Das is an experienced entrepreneur, mentor, advisor, and enthusiast of Digital Transformation, Innovation, and Behavior Science in retail, travel & tourism, and customer-facing environments.

With over 25 years of expertise blending Operations, Business Strategy, Consumer-centric creative ideation, data science, and technology, Sushanta is a forward-thinking strategist who focuses on developing startup ecosystems that enable organizations to better understand their consumer segments, enhance non-transactional loyalty engagements, and achieve significant ROI growth.

Educationally, Sushanta holds a Master's Degree in Business Analytics with a focus on Customer Insights, Digital, eCommerce, and Corporate Strategy from New York University's Leonard N. Stern School of Business, an MBA in International Luxury Brand Management from ESSEC Business School, and a PGDM in Marketing from Xavier Institute of Management.

His professional journey includes roles such as CEO at trippal, former CEO at tRetail Labs, and former Director of Global Innovation, Strategy & Market Development at DFS Group Limited.

Prior to these positions, he worked as Director of Operations and Control, Senior Manager of Worldwide Store Operations, and in a Research Assistantship at Essec Business School within DFS Group Limited.

Furthermore, Sushanta held positions like DGM-Operations at Future Human Development Limited, Zonal Head of Operations at Aditya Birla Retail Ltd., Senior Operations Manager in the North Zone at Future Group, Regional Sales Manager at Raymond Apparel Ltd, Manager of Sales and Marketing for Swatch and cK watches at Priya Exhibitors Ltd, and Manager of Sales & Marketing NBCL at Eveready Industries India Ltd.

Challenges serve as motivation for Sushanta as he continues to drive innovation and strategic growth in various industries.