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Susana Martins
Digital Products/Experiences - Ops, Org & Process Design
Susana Martins is an experienced professional specializing in aligning operating models with business and marketing strategies, leading cross-functional teams for complex solutions, and managing product development and marketing programs.
With a background in Fiction Writing, English Literature, and various leadership roles in well-known companies like Razorfish and Digitas, Susana brings a wealth of knowledge and expertise in business strategy, organizational design, client services, and project management.
Her skill set includes business strategy & operations, organizational & process design, client services, program & project management, change management, account profit & loss, RFP responses/business pitches, training & coaching, and resource planning & role definition.
Fluent in English and Portuguese, Susana is available for travel both within the U.S. and abroad, with a dual citizenship in the U.S. and Portugal.
Currently serving as the Principal Consultant at Metal Dog Consulting, Susana has a proven track record of working with Fortune 1000 companies and scaling businesses to deliver successful solutions and establish effective organizational structures.
Her educational background includes a PhD in English Literature from Boston College, along with master's and bachelor's degrees in English Literature, Political Science, and Journalism from reputable institutions like the University of Connecticut and Southern Connecticut State University.
Throughout her career, Susana has held key positions such as Vice President, Client Partner at Razorfish and Vice President/Associate Director, Delivery Management at Digitas, showcasing her expertise in client services, project management, and leadership.
In addition to her corporate roles, Susana has experience as a Consultant at Roundarch, an Intranet Project Manager at Aon Corporation, and a Project Manager at Cognitive Arts, further diversifying her skills and knowledge across different industries and functions.