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    Susana Branco

    IZO Business Partner Portugal - Customer & Employee Experience Designer

    Susana Branco is a seasoned professional in the field of Customer and Employee Experience Design at IZO, where she serves as a Business Partner in Portugal. With over 15 years of experience, she specializes in user-centered innovation and customer experience design. Susana holds a degree in Industrial Design and a Master's degree, which have equipped her with a robust foundation in design principles and methodologies.

    In her role at IZO, she focuses on enhancing both customer and employee experiences, leveraging her extensive background to implement effective solutions that drive engagement and satisfaction. Her expertise is recognized within the industry, making her a valuable asset to her organization and clients alike.12

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