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    Peter Nguyen

    Service Design, Customer Experience, and Strategy at General Motors

    Peter Nguyen is an Assistant Manager of Customer Experience, specifically focusing on Experience Readiness at General Motors (GM).12 His role involves leading initiatives to map, connect, and align end-to-end experiences both inside and outside vehicles.1

    Professional Background

    Peter Nguyen has a background in service design and customer experience strategy.3 Prior to his current position at GM, he has held various roles in different organizations:

    • Service Design Lead at General Motors
    • Positions at AARP and Fannie Mae
    • Experience with Look Listen and Beyond Design Inc.

    Education

    Peter Nguyen attended Northwestern University3, though specific details about his degree or graduation year are not provided in the available information.

    Current Role

    As Assistant Manager of Customer Experience - Experience Readiness at General Motors, Peter Nguyen's responsibilities likely include:

    • Mapping customer journeys
    • Aligning experiences across various touchpoints
    • Improving customer interactions with GM products and services
    • Collaborating with cross-functional teams to enhance overall customer experience

    Location

    Peter Nguyen is based in Detroit, Michigan, which aligns with General Motors' headquarters location.2

    Professional Network

    His LinkedIn profile can be found under the username khoapeternguyen73, where more details about his professional experience and network may be available.1

    Highlights

    Oct 17 · signalhire.com
    Peter Nguyen's email & phone number - SignalHire

    Related Questions

    What is Peter Nguyen's background before joining General Motors?
    What specific projects has Peter Nguyen worked on at General Motors?
    How long has Peter Nguyen been in his current role at General Motors?
    What are Peter Nguyen's main responsibilities in Customer Experience at General Motors?
    What educational qualifications does Peter Nguyen have?