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Susan Menendez
Director of Strategic Provider Relationships
Susan Menendez is a seasoned professional with over 20 years of strategic and tactical leadership experience in the healthcare insurance industry. She excels in project management, relationship building, and fostering team chemistry in diverse cross-cultural environments.
Her skill set includes marketing and brand promotion, leadership, national cross-cultural communication, project management, business operations organization, and strategic planning. She has a diverse industry background covering technology, insurance, healthcare, and more.
Susan has a proven track record in developing comprehensive strategic planning, provider relationship management, risk management, compliance, staff development, training, team leadership, provider negotiations, business process management, and workflow planning.
She holds a diploma in Nursing from Lenoir Community College and has previously held key roles such as Director of Strategic Provider Relationships and Corporate Provider Service Director at Blue Cross Blue Shield of North Carolina (BCBSNC).