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Susan Buchanan
Voice of Customer Implementation Manager at ServiceNow
Susan Buchanan is an experienced Engagement Manager with a background in the computer software industry. With her expertise in Customer Experience (CX), Customer Relationship Management (CRM), and Software as a Service (SaaS), she has implemented Voice of Customer programs, affiliate white label programs, and managed professional services for companies such as ServiceNow, Clarabridge, Aptean, and more. Susan has a Bachelor's Degree in Engineering from Brown University and an MBA from Santa Clara University. Her strong analytical and program management skills make her a valuable contributor to any team.
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Location
San Francisco, California, United States
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Head of Information Technology | CTO | Executive Director at Dubai Holding Real Estate
Meraas | Nakheel | Dubai Properties
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See who you know in common with Susan