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Sujay Edwin
Lead Product Consultant - Freshservice at Freshworks Inc. (formerly Freshdesk)
Sujay Edwin is a seasoned pre-sales professional with comprehensive experience in managing product training at Freshdesk Inc, a rapidly growing software product company.
He is known for his ability to inspire, mentor, and coach individuals, demonstrating a meticulous and smart work ethic, consistently looking for opportunities to tackle challenging projects.
Sujay holds a Master of Business Administration (MBA) degree in Marketing and Systems from SRM Institute of Management Studies, complemented by a Bachelor of Engineering (BE) in Electronics and Instrumentation Engineering from Karunya Institute of Technology.
His career journey includes various roles at renowned organizations, such as serving as a Lead Product Consultant at Freshworks, where he previously held positions like Senior Product Consultant at Freshservice, Program Manager for Product Training, and Pre-Sales Engineer.
Prior to his tenure at Freshworks, Sujay gained valuable experience as a Senior Analyst and Executive-PMO at Barry-Wehmiller International (B-WI), Sales Engineer at Zoho Corporation, Process Trainer for ISP Tech Support at HCL BPO, and Customer Support Executive for ISP Tech Support at Accenture-SBC Yahoo under HCL BPO.