Sudip Dasgupta

Sudip Dasgupta is an experienced customer experience professional currently serving as the Head of Customer Experience at Product Madness, a position he has held since June 2020.14 With a career spanning multiple industries, Sudip has developed extensive expertise in customer experience and operations management.1

Career Highlights

Current Role:: As the Head of Customer Experience at Product Madness, Sudip leads efforts to create exceptional experiences for customers in the mobile gaming industry.14

Previous Positions::

• Customer Experience lead for EMEA at JUUL Labs
• Service Centre Manager at Berendsen
• Senior Account Manager at Pell & Bales
• Partner Services Manager at News UK
• Client Delivery Manager for Nintendo at SERCO GLOBAL SERVICES
• Operations Manager at The Listening Company
• Sales Professional at Dialaphone1

Skills and Achievements

Sudip is known for his strong leadership skills and has consistently driven award-winning customer service outcomes throughout his career.1 He has demonstrated a passion for creating exceptional experiences and has a track record of operational success.4

Professional Development

Sudip recently obtained a Level 5 Certificate in Leadership & Management (8607-21) from ILM, showcasing his commitment to continuous learning and professional growth.5

Industry Recognition

Sudip's expertise in customer experience is well-regarded in the industry. He has been quoted praising SupportNinja, a customer support outsourcing company, for their responsiveness and flexibility, stating, "They're like an extension of our team!"23

Sudip Dasgupta's LinkedIn profile can be found under the username sudip-dasgupta-43731210, where professionals can connect with him and learn more about his experience in the customer experience field.4