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Steven Oliver
New beginnings, new career for the new year
Steven Oliver is a seasoned professional with over 18 years of experience in the telecommunications and financial services industries.
In his diverse career, Steven has excelled in customer service, credit and fraud analysis, technical support, project management, corporate account management, and financial services.
He has a proven track record as a Team Lead, where he demonstrated expertise in processes & systems, people management, development, quality assurance, and work distribution.
Skilled in Agile methodologies, Steven has served as an acting Scrum Master and holds certification as a SAFe Scrum Master.
Aside from telecommunications, Steven also has experience working with high-net worth investors on non-publicly traded investments within the financial services sector.
He is known for his passion for working with people, building relationships with clients and colleagues, and fostering connections at all levels.
Steven Oliver studied Agricultural Business and Management, earning a Bachelor of Science degree from Illinois State University.
His past roles include Customer Service Specialist at Cogency Global Inc., Lead of Customer Advocacy/Family Assistance Support Team at T-Mobile, Sr. Specialist at Charles Schwab, Dedicated Support/Business Account Services at Sprint, Fund Accountant at Dreyfus Mutual Funds, and Investment Specialist at Janus Capital Group.