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Tom Porter
Senior Service Manager at hSo
Tom Porter is a highly experienced Service Manager with over 22 years in the Telecommunications Industry, specializing in Service Management for the past 18 years. He is known for his exceptional customer service skills, ability to thrive in high-pressure environments, and dedication to providing value-added outcomes. With a background in Sports Management and various certifications including ITIL and LEAN, Tom excels in communication, problem-solving, and project management, driving customer satisfaction and fostering strong client relationships. His career spans across renowned companies like hSo, Claranet, T-Mobile, and Colt Technology Services, where he held key roles in service and customer success management.