Steve Pike

Steve Pike has over twenty years of expertise in customer success and customer experience markets, specializing in the creation and restructuring of service delivery platforms for various technological markets.

With a strong focus on customer satisfaction and retention, Steve excels in global service delivery planning, customer success methodologies, team building, operational measurement, and professional services management.

His background includes leadership roles such as Head of Global Customer Success at Avention, Managing Director at Solutions Consulting, and EVP Client Services at Value Click among others.

Steve's educational background includes studying Computer Science at Franklin Pierce University.

He has also been involved in various organizations such as Volunteers for Israel, demonstrating his commitment to community engagement and leadership.

Steve's skills encompass CRM evaluation, budgeting, training program implementation, and escalation management, making him a valuable asset for organizations aiming to enhance customer success and service delivery.

His client-centric approach ensures comprehensive client interactions from start-ups to enterprises, delivering transformative solutions across the board.