Steve Malone

Steve Malone is a seasoned professional currently serving as the Global Practice Development Director for Customer Workflows at ServiceNow, a significant role in driving innovation and growth within the organization.

With his vast expertise in customer workflows, Steve plays a pivotal role in shaping the strategic direction of ServiceNow, leveraging his experience to develop and enhance workflow solutions for customers globally.

As the Practice Development Director, Steve Malone is instrumental in spearheading initiatives that focus on streamlining processes, increasing operational efficiency, and delivering exceptional customer experiences through workflow automation.

His role involves collaborating with cross-functional teams to identify customer needs, design tailored workflow solutions, and implement best practices to optimize business processes effectively.

Steve's leadership as the Global Practice Development Director at ServiceNow showcases his ability to drive business outcomes, foster innovation, and ensure that customer workflows are aligned with organizational objectives and industry standards.

With a strong focus on driving customer success and operational excellence, Steve Malone continues to make significant contributions to ServiceNow's commitment to delivering cutting-edge workflow solutions and enhancing overall customer satisfaction.