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Crystal Matters
Sr. Business Process Consultant, Federal and Commercial at ServiceNow Let's Workflow It
Crystal Matters is a seasoned professional with a background in Operations Management, specializing in service workflows.
She holds a Bachelor of Science degree from the University of Phoenix with a focus on Operations Management.
Currently, Crystal serves as a Sr. Business Process Consultant at ServiceNow, demonstrating expertise in employee workflow solutions for the Americas region.
Prior to her role at ServiceNow, Crystal held various positions at General Dynamics Information Technology, including Sr. Solutions Advisor, Program Project Manager, Transition Lead, Operations Manager, and Professional.
Additionally, she gained experience as an Information Technology System Administrator at Metrum-Datatape, Patuxent Technology Partners, and Computer Science Corporation.
