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    Steve Kilisky

    Wine industry enthusiast and former Adobe principal

    Steve Kilisky is a seasoned professional with extensive experience in the technology and wine industries. Until recently, he served as a Principal Customer Success Manager at Adobe, where he worked for over 28 years in various roles.1

    Career Highlights

    Adobe Experience: Steve's tenure at Adobe was marked by significant achievements:

    • As a Principal Customer Success Manager, he partnered with Adobe's largest enterprise customers to optimize workflows and usage of Adobe solutions.1
    • He managed a $30M+ book of business, excelling at mitigating renewal risk and driving growth.1
    • Steve played a key role in driving the evolution of Adobe Creative & Document Cloud platforms through customer advocacy.1
    • He was a leader on the Academy Award-winning team that developed Adobe After Effects motion graphics software.1

    Wine Industry Involvement: In recent years, Steve has been transitioning his focus towards the wine industry:

    • He is currently a Contributing Writer for Sip Magazine, specializing in stories about people, wine regions, and grape varietals.1
    • Steve has worked as a Wine Consultant for Flow Wine Group, serving as a Brand Ambassador for various wine brands.1
    • He holds a Certificate in Wine Business Management from Sonoma State University.1

    Skills and Passions

    Steve is known for:

    • His ability to connect with others and build effective relationships
    • Combining creative talents with a data-driven mindset
    • A passion for reducing friction in customer experiences
    • Continuous learning and seeking new challenges

    Current Focus

    As of September 2024, Steve is dedicated to expanding awareness and growth of wines from the Pacific Northwest, based in Walla Walla, Washington.1 He's exploring opportunities to contribute to the success of winegrowers and winemakers in Washington State, leveraging his extensive experience in customer success and his passion for the wine industry.1

    Highlights

    Spoiled Dog is Growling for Wine | Whidbey Life Magazine

    Related Questions

    What inspired Steve Kilisky to transition from Adobe to the wine industry?
    How did Steve Kilisky contribute to the development of Adobe After Effects?
    What are some of the key challenges Steve Kilisky faced as a Principal Customer Success Manager at Adobe?
    How does Steve Kilisky's background in telecommunications technology influence his work in customer success?
    What specific strategies did Steve Kilisky use to drive growth and mitigate renewal risk at Adobe?
    Steve Kilisky
    Steve Kilisky, photo 1
    Steve Kilisky, photo 2
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    Experience

    Contributing Writer at Sip Magazine
    Principal Customer Success Manager at Adobe, Staff Writer at Whidbey Life Magazine, Wine Consultant at Flow Wine Group

    Education

    MBA in Marketing (all coursework completed) from California State University-Hayward, Certificate in Wine Business Management from Sonoma State University

    Location

    Walla Walla, Washington, United States