Steve Januario

Steve Januario is a seasoned leader with a solid background in management and technical expertise.

With a hands-on approach, Steve has excelled in IT management, system engineering, automation, transformation, and program/project management.

His impressive record demonstrates a knack for delivering IT solutions and effectively overseeing various IT and Engineering groups.

Steve's specialties include IT Vision and Strategy, Customer and Employee Success, Innovation, Operational Excellence, M&A, Budgeting, Forecasting, and Endpoint Security.

He is well-versed in ServiceNow Deployments and Management, Agile/Scrum methodologies using Jira or ServiceNow, Portfolio Management, and Incident/Request/Change/Problem/Demand/Asset Management.

Additionally, Steve has expertise in ITSM, ITIL, Mobile Application Development, Reliability Operations, Application/System Development, and Management of Software Engineering/Development.

His skill set extends to CRM, ERP, Vendor Negotiations and Management, Metrics/Trending/Dashboards, Service/Help Desk Operations, and 24x7 Systems Management.

Steve is experienced in Process Improvement, SaaS, Sarbanes Oxley (SOX) Compliance, and Developing and Managing High Performance Teams.

He pursued a Bachelor of Science degree at the University of Phoenix and an Associates in Associate of Arts in Communications at the Community College of the Air Force.

Currently, Steve holds the position of VP of Digital Experience at Palo Alto Networks and has previously served as a Cyber Network Officer at the California Air National Guard.