Tom Patterson

Tom Patterson is a seasoned business strategy leader skilled in digital transformation technologies, fostering resilient solutions for organizations and customers. With a robust background in engineering, process design, and service delivery, Tom cultivates strong relationships among teams and leadership to drive company efficiency and enhance customer satisfaction.

In his role as an Account Executive at ServiceNow, Tom collaborates with clients to optimize work management processes, offering insights to boost productivity and streamline operations. With over 25 years of experience in various business and IT domains, Tom excels in leveraging technology, business acumen, and process expertise to drive success.

Throughout his career, Tom has held significant positions such as Sales Executive for mid-sized businesses in Tennessee at ServiceNow, Solutions Consultant at the forefront of Service management solutions, and IT Manager and Senior Security Consultant at HCA. His diverse roles also include managing service management product lines, offering IT business consulting for the State of Tennessee Department of Transportation, and serving as an IT Engineer at ecloser.

Tom's academic background includes a degree in Business Management from Western Governors University and certifications in ITIL v3, GSEC, and Project+. His educational journey involved pursuing a Bachelor's Degree at Western Governors University and an Associate's Degree at Nashville State Community College.