Steve Harrison

Steve Harrison is a seasoned senior leader with a strong background in line management and consulting, focusing on technology, risk management, and governance for driving significant business and process transformations.

His key skills encompass various areas including business development, relationship management, operational risk, controls, regulatory reporting, IT strategy, IT service management (especially ServiceNow), business process outsourcing, vendor management, technology solutions delivery, program management, change management, steering committee involvement, budgeting, P&L management, cost control, and continuous process improvement.

Steve holds an MBA in Management Information Systems and a BS in Economics and Computer Science. He pursued his Master of Business Administration at Pace University and completed his Bachelor of Science at the University at Albany, SUNY.

Throughout his career, Steve has held notable positions in several distinguished organizations, including his role as the Platform Service Management Lead for Capital Markets and Wealth Management at Wells Fargo, where he led service management initiatives within the capital markets and wealth management sectors.

His experience also includes serving as the Production Assurance and Controls-IT Service Management Leader at Cit, Director of Financial Services Consulting at PwC, Application Portfolio Executive for Wholesale Banking, IT Service Management Technology Executive, and Operational Risk Executive for Global Markets Technology at Bank of America.

Steve has also contributed his expertise as a Partner in Financial Services at Accenture and in various technical roles at leading financial institutions such as Citi and Metlife. Currently, he is leveraging his skills as a Service Management Leader at PeopleCert.