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Steve Bolter
Systems Analyst at University of Michigan
Professional Background
Steve Bolter is a highly skilled Infrastructure Manager, currently making significant contributions to an Enterprise Infrastructure team that operates on a global scale. His role encompasses the effective management of both local full-time employees and offshore consultants, ensuring that the team functions cohesively to deliver optimal infrastructure services. Steve is known for his robust leadership skills which he applies to a diverse group of talented professionals, specializing in Windows, VMware, Networking, and Storage Engineering. His expert knowledge in these areas allows him to oversee daily operations, processes, and controls (ITIL), ensuring that the organization effectively manages and supports a global infrastructure. His responsibilities extend to both commercial and personal financial sectors, where he upholds a substantial PCI-based infrastructure.
The global infrastructure and client base that Steve manages encompasses complex and demanding operational requirements. His work is characterized by solid controls and compliance standards, especially pertaining to PCI data, reflecting his dedication to maintaining high-quality service and infrastructure security. Steve is recognized in the industry not only for his technical ability but also for his strategic oversight that links infrastructure management to overall business success.
Education and Achievements
Steve Bolter began his educational journey at Washtenaw Community College, where he acquired a foundational knowledge that set the stage for his illustrious career in IT infrastructure management and support. His commitment to learning and self-improvement is evident in his professional trajectory, which showcases a series of progressively responsible roles within top organizations.
In his varied career, Steve has held numerous significant positions, beginning at Parke-Davis where he served as a Systems Administrator. He subsequently moved to EDS, an HP Company, allowing him to further expand his skills in systems administration. His comprehensive experience continued at Pfizer, where he took on the role of Systems Admin/Data Center Supervisor, eventually leading him back to academia as a Windows Systems Administrator at the University of Michigan.
During his tenure at the University of Michigan, he honed his expertise as a Senior Systems Admin and VMWare Virtualization Admin, solidifying his technical leadership in virtualization and server management. After his impactful experience at the University, Steve advanced to his current role at Synchrony, where he operates as the Assistant Vice President (AVP), leading the Windows and Virtualization Operations.
Notable Achievements
Steve's career has been marked by numerous achievements that speak to his technical proficiency and leadership qualities.
- Leadership in Global Operations: As an Infrastructure Manager, Steve has successfully managed a global team while ensuring that the infrastructure meets the rigorous demands of client operations in the commercial and personal financial services sector. His leadership style fosters a collaborative environment that enhances both team performance and individual development.
- Expertise in Compliance and Security: His role encompasses significant responsibilities concerning PCI compliance, where he ensures that all systems adhere to stringent data security standards. His work in this area not only supports the company’s infrastructure integrity but also builds client trust in their financial services.
- Enhancing IT Services through ITIL: Steve’s implementation of ITIL practices enhances the efficiency and effectiveness of IT service management across the organization. His ability to streamline processes ensures a seamless operational flow that benefits the entire enterprise.
- Tech-Savvy Leader: With a background in critical IT areas such as VMware and Windows systems, Steve continuously bridges the gap between technological advancements and business needs, positioning his organization to adapt and thrive in a rapidly evolving marketplace.
- Commitment to Professional Growth: Steve’s educational journey reflects a continuous desire to broaden his knowledge base, positioning him as a thought leader in infrastructure management who is keen on keeping pace with industry trends and technologies.
In summary, Steve Bolter represents a dynamic fusion of leadership, technical skill, and a commitment to service excellence within enterprise infrastructure management. He leads with vision and integrity, ensuring that the infrastructure he manages not only meets immediate operational needs but also aligns with long-term strategic goals. His journey from an academic backdrop to a commanding role in a global organization illustrates his profound impact on the industry and sets a standard for aspiring IT professionals.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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