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Stephen Urbanczyk
Associate Director, Product Management, Commercial at Lloyds Banking Group
Professional Background
Stephen Urbanczyk is an accomplished Product Leader with over 15 years of experience in the UK commercial banking sector. His career is marked by a strong dedication to delivering superior product offerings and customer experiences in both Commercial and Retail Banking. Stephen's solid foundation in banking, reinforced by his strategic mindset and customer-oriented approach, positions him as a key contributor to any organization within the financial services industry. His exceptional communication and leadership skills have empowered him to effectively manage stakeholder relationships and foster cross-functional collaboration across teams.
Having held significant positions at prominent banking institutions such as Lloyds Bank and the Bank of Scotland, Stephen has honed his expertise in product management and channel management, specifically tailored for the retail and SME markets. His role as Associate Director of Liquidity Products in Global Transaction Banking at Lloyds Bank underscores his capability in managing complex product lines while focusing on customers' financial objectives. He is particularly passionate about creating innovative customer solutions, illustrating his commitment to enhancing customer satisfaction.
Stephen's strategic approach is also evident in his previous roles where he successfully managed various product lines including Term Lending and Wealth & Private Banking Products. By taking ownership and leading teams to achieve ambitious objectives, he continuously turns strategies into actionable results that meet market demands. His in-depth understanding of the banking sector, coupled with analytical prowess, allows him to tackle challenges effectively and deliver successful product outcomes.
Education and Achievements
Stephen's academic background is as impressive as his professional experience. He studied Banking with the ACIBS qualification at the prestigious Chartered Institute of Bankers, Scotland, enhancing his knowledge of banking practices and regulations. In addition to his banking qualifications, Stephen has further expanded his expertise in financial markets by obtaining a Certificate in Securities & Derivatives (Level 3) from the Securities & Investments Institute. His foundational education includes a 2.1 MA (Hons) in Management Studies from The University of Glasgow, providing him with a strong managerial and operational perspective necessary for his roles in product leadership.
Achievements
Throughout his career, Stephen Urbanczyk has achieved numerous milestones that highlight not only his expertise but also his relentless commitment to achieving results. His tenure at Lloyds Banking Group saw him take on progressively responsible roles that shaped his understanding of market dynamics and customer needs in the financial space.
As the Associate Director for Liquidity Products at Lloyds Bank, he has led initiatives that optimize liquidity solutions, thereby enhancing the bank’s offering to corporate and institutional clients. His ability to integrate product strategies with overarching commercial objectives has uplifted customer engagement and satisfaction.
In previous roles as Product Manager for Term Lending and Wealth & Private Banking, Stephen has successfully developed and implemented products that resonate well with target market segments, particularly focusing on the specific financial needs of SMEs and retail clients. His strategic foresight has played a vital role in ensuring that the products offered align with customer goals and market trends, driving profitability and growth for the banking institutions he has represented.
Stephen's leadership and project management capabilities have enabled him to spearhead cross-functional initiatives that bring together various teams, ensuring cohesive efforts towards achieving common goals. His strong knowledge of the UK retail and SME markets, combined with his problem-solving abilities, make him a standout professional capable of navigating the complexities of the financial services landscape.
tags':['Commercial Banking','Product Leadership','UK Banking Sector','Customer Solutions','Stakeholder Management','Project Management','Retail Banking','SME Markets','Financial Services','Product and Channel Management','Liquidity Products','Wealth and Private Banking'],'questions':['How did Stephen Urbanczyk develop his expertise in product management within the UK banking sector?','What innovative customer solutions has Stephen Urbanczyk successfully implemented in his roles?','How does Stephen Urbanczyk approach stakeholder management in his projects?','What strategies has Stephen utilized to achieve objectives in the competitive finance environment?','How has Stephen’s education impacted his professional journey in banking and finance?'],
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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