Stephen Sorenson

Stephen Sorenson is the Americas Customer Success Leader for Microsoft Cloud at Microsoft, where he has built a notable career over the past 30 years. His journey began when he joined Microsoft shortly after graduating from the University of South Carolina, initially viewing it as a temporary position. However, he found a passion for helping customers and grew into various leadership roles within the company.

Professional Background

• Current Role: As the Americas Customer Success Leader, Sorenson oversees initiatives aimed at enhancing customer experiences with Microsoft’s cloud services, particularly through the FastTrack program, which assists customers in deploying Microsoft 365 solutions effectively.14
• Career Development: Throughout his tenure at Microsoft, Sorenson has been involved in numerous aspects of customer engagement and success, emphasizing a strong commitment to customer satisfaction and team development. He has expressed pride in the lives he has impacted by recruiting talent to Microsoft and fostering a culture of growth within his teams.13

Education

Stephen Sorenson holds a degree from Stanford University, which has contributed to his expertise in business leadership and technology.3

Personal Insights

Sorenson is known for his customer-centric approach and has shared that his long-lasting career at Microsoft is attributed to the company's ability to evolve and adapt to changing market conditions. He values the learning culture at Microsoft and its commitment to helping employees realize their full potential.12

In summary, Stephen Sorenson exemplifies a dedicated leader in customer success within the tech industry, leveraging his extensive experience to drive positive outcomes for both customers and employees at Microsoft.