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Stephen Bozzo
Executive Partner at Gartner, Inc
Stephen Bozzo is the Senior Vice President and Chief Information Officer (CIO) at 1-800-Flowers.com, a position he has held since April 2007. He is based in Stony Brook, New York, and has extensive experience in IT and operational leadership across various sectors.
Professional Background
Bozzo's career at 1-800-Flowers.com includes significant responsibilities for all aspects of IT planning and operations. He has been instrumental in driving innovation and streamlining processes within the company. His leadership has focused on improving productivity, controlling costs, and enhancing customer satisfaction through effective IT solutions and service management.134
Prior to his role at 1-800-Flowers.com, Bozzo served as the Chief Information Officer and Vice President for the International division at MetLife, where he managed IT operations across 17 countries. He has also held senior positions at Bear Stearns & Company and Oriental Trading Company, contributing to his broad expertise in IT management and strategic planning.123
Education
Bozzo holds a Bachelor's degree in Business Administration with a focus on Accounting and Computer Science from Pace University, and a Master's degree in Computer Science from the Polytechnic Institute of New York.1
Skills and Expertise
His areas of expertise include:
- IT Security and Audit Controls
- Data Management and Analytics
- Service Center Management
- Vendor Management
- Strategic Planning and Program Management
Bozzo is recognized for his ability to lead teams effectively, foster organizational change, and develop technology roadmaps that align with business goals.14
