Stephen Adams

Stephen Adams is a seasoned professional in the insurance industry, currently serving as the Senior Fraud and Compliance Manager at Confused.com.2 With over 17 years of experience in fraud management and prevention, he has established himself as an expert in his field.

Career Background

Stephen's career path is quite interesting. He initially had a background in catering and retail before deciding to transition into the financial services industry.1 This career change has proven to be successful, as he has now accumulated nearly two decades of experience in fraud management.

Current Role and Responsibilities

At Confused.com, Stephen leads the Counter Fraud team, a position he has held since joining the company in 2018.4 In 2022, his responsibilities expanded to include working with the Compliance team, demonstrating his growing expertise and value to the organization.4 As the Senior Fraud and Compliance Manager, Stephen is dedicated to maintaining high standards of compliance across all areas of Confused.com's operations.2

Expertise and Focus Areas

Stephen's expertise lies in:

• Identifying and mitigating fraudulent activities across multiple insurance products and promotions
• Achieving efficiency in handling fraud
• Collaborating with partners and organizations within the insurance and financial services industry
• Supporting the objectives of fraud-enforcement bureaus like the Insurance Fraud Bureau, Insurance Fraud Enforcement Department, and CIFAS

Professional Engagement

Stephen actively participates in industry events and discussions. For instance, he attended the Fraud Leaders summit on behalf of Confused.com and RVU.co.uk in January 2024, showcasing his commitment to staying at the forefront of fraud prevention strategies.3

Stephen Adams continues to be a valuable asset to Confused.com, bringing his extensive experience and innovative approaches to reduce fraud in the insurance industry.