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Stephanie H.
Care Operations Team Lead
Stephanie H. is an accomplished Management Professional with a rich background in Information Technology, Healthcare, and Customer Services industries. She possesses expertise in Microsoft and Macintosh applications, with a strong focus on Technical Support, Customer Service, and Team Management. Stephanie is recognized for her leadership skills, reliability, adaptability, and exceptional interpersonal communication abilities.
Stephanie pursued a diverse educational path, including certifications in Paraprofessional, Early Childhood Education, and Teaching from G.A.C.E., as well as studies in Pre-Physical Therapy, Project Management, Arts, Entertainment, and Media Management, Business Administration, and Medical Office Management/Administration from reputable institutions such as Medical College of Georgia School of Medicine, Bowie State University, Full Sail University, and Penn Foster.
Throughout her career, Stephanie has held key roles such as Care Operations (SCS) Team Lead and Quality Assurance Specialist at Instacart, PCI Compliance Help Desk Team Manager at Sysnet Global Solutions, Patient Account Manager at MRI Imaging Group, Team Manager at UnitedHealth Group, and Team Lead/Supervisor at MyPublisher. Her professional journey demonstrates a strong commitment to excellence, team leadership, and operational management across various industries.