Western Washington University

Institute for European Studies

Sr. Program Manager at Simplicity Consulting

•Managed and scribed for numerous offsite all-day meetings to create the Roadmap and necessary capabilities for the upcoming launches of Laminar
•Created and managed the Laminar Integrated Business Roadmap artifacts for effective communication of the business timeline and release information, from high level to finite detail. This included; the spreadsheet of upcoming programs, capabilities, features, countries, partners, customers, and segments which allowed the technical team to plan for appropriate milestones, the 12 foot Visios for both external and internal partners to provide feedback and understand the vision, the project plan to denote key deliverables and cross-team dependencies, the Business Capabilities and Process Capabilities Template allowing the process teams to create traceable, detailed features serving the business needs, powerpoints for Executive Level discussion, and Process Automation Estimations to allow for more detailed automation timeline discussions
•Created and implemented a traceable Business Feature Taxonomy

Simplicity Consulting

Sr. Program Manager

•Collaboratively partnered with multiple stakeholders to consolidate and prioritize product requirements from UI to technical functionality for two different products
•Saved the company $400k by discovering a gap between vision and architecture and crafting/implementing a solution 
•Reduced Entry/Exit times by 75% by establishing and documenting a product planning infrastructure and processes
•Released multiple versions and managed pilot supporting releases
•Managed Epics and Stories backlog for 2 week Sprints in an Agile environment
•Effectively managed relationship with Dev/Test/Release teams, Sales/Marketing, and Executives

Globys, Inc.

Sr. Product Manager

•Fourth person hired into the company and key to establishing the infrastructure and processes for growing the company
•Determined strategy and procured necessary data for our end product – including evaluating data sources, developing critical business relationships, reviewing and negotiating contracts ahead of schedule and in greater number than our competitors
•Hired, cross-trained and managed both the Data Aggregation and Geographic Information Systems teams
•Evolved processes with automation and production tools and additional processes, cutting processing time in half and increasing quality by 60%
•Developed and maintained the overall operations project plan including requirements, prioritizing, scheduling and resourcing all operations projects as they related to the deployment of new products, new application versions, new markets, infrastructure projects, and problem fixes
•Provided end-to-end release management for multiple simultaneous initiatives

Inrix

Program Manager

I held various roles mostly within the Online space (MSN) - wherever there was chaos to be organized.
2003-2005 PM, Advertising Operations Tools Training (MSN)
2002-2003 Intl Product Planner, Revenue Strategy & Planning (MSN)
2000-2002 Group Manager, International Strategy & Planning (MSN)
1999-2000 International Sales Business Operations Manager (MSN)
1998-1999 Business Operations Manager, Sidewalk
1997-1998 International Program Manager, Sidewalk
1996-1997 Marketing Program Manager, Windows School Connection
1995-1996 Marketing Coordinator, BackOffice

Steffani Stephens