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Stef Potters
Head of Technical Support and Applications DI DS EMEA at OSRAM
Professional Background
Stef Potters is an accomplished manager with extensive experience in navigating innovative markets, specifically in the fields of technical solutions and people management. Throughout his career, Stef has held various strategic roles within prominent companies, demonstrating a robust ability to develop concepts that drive business success and enhance customer satisfaction. As the current Head of Technical Support and Applications for the DI DS EMEA division at OSRAM, he oversees crucial operations, providing leadership and strategic direction to ensure the delivery of top-tier technical solutions to clients across the region. His technical expertise is complemented by a keen understanding of customer needs and market trends, positioning him as a resourceful figure in driving product innovation and user experience.
In previous roles at OSRAM, including Digital Sales Manager for the Benelux region and Account Manager for Digital Systems, Stef honed his skills in sales and customer relationship management. His approach emphasizes the importance of fostering partnerships, establishing trust, and delivering value, all while remaining focused on the technological advancements that define the industry.
Prior to joining OSRAM, Stef cultivated his professional acumen in various roles within the energy and lighting sectors. As a Customer Care Manager at Izen Energy Systems nv, he focused on delivering exceptional service and support, ensuring client satisfaction and retention. His tenure at ETAP as a Lighting Engineer and Project Manager for BeLux, and later as Product Manager for Lighting Controls, showcased his intricate knowledge of lighting systems and project management capabilities. These roles allowed him to successfully lead numerous projects, from inception to completion, always prioritizing quality and performance.
Stef's entrepreneurial spirit was demonstrated during his time as the owner of Pro Industries bvba, where he successfully managed operations, thereby cultivating skills in business development and strategic planning. His career began at Accenture Technology Solutions as a Programmer, providing him with a solid foundation in software development and technical programming, which continues to influence his technical solutions skills today.
Education and Achievements
Stef Potters has a solid academic foundation, particularly in industrial engineering and the sciences. His education journey began at Stedelijk Hoger Handelsinstituut Turnhout, where he completed his studies in Economics & Math, Physics, and Mathematics. This comprehensive background in analytical subjects provided him with valuable skills applicable in various aspects of management and engineering.
Further advancing his education, Stef attended KHK Geel, where he studied for two years in preparation for a degree in Industrial Engineering, focusing on Industrial Science. This program equipped him with a deep understanding of the engineering principles that underpin modern industries.
Stef later pursued a Master’s degree in Industrial Engineering in Informatics at HOGENT, where he specialized in integrating information technology with industrial applications. This advanced level of education has empowered him to bridge the gap between technology and its practical applications in the market, enhancing his capabilities as a manager and leader in technical solutions.
Stef’s academic background, paired with his professional experiences, has greatly contributed to his reputation as a strong support professional within the industry, skilled in delivering innovative solutions and fostering productive work environments.
Achievements
Throughout his career, Stef has achieved numerous milestones that reflect his leadership and technical expertise. As the Head of Technical Support and Applications, he has been pivotal in streamlining processes within the department, leading initiatives that have improved efficiency and customer satisfaction. His innovative mindset has helped drive new concepts that are not only beneficial to the company but also to clients, resulting in enhanced product offerings and services.
In his role as Digital Sales Manager for the Benelux region at OSRAM, Stef successfully increased digital sales capabilities, demonstrating his ability to adapt to rapidly changing market conditions and customer preferences. His strategic vision allowed him to implement effective sales strategies that resulted in significant growth for the company in a competitive landscape.
During his earlier tenure at ETAP, Stef made substantial contributions as a Project Manager, ensuring that numerous lighting projects were completed on time and within budget, while simultaneously exceeding client expectations. His work in product management further established him as a thought leader in lighting controls, pushing the boundaries of technology and design to deliver superior products.
Conclusion
Stef Potters stands out as an experienced manager with a wealth of knowledge spanning technical solutions, people management, and concept development. His education and career reflect a commitment to excellence and innovation in the field of industrial engineering and technology. With a proven track record of achieving organizational goals and fostering partnerships, Stef continues to be an influential figure within the industry, making significant strides in enhancing both business operations and customer experiences.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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