University of Idaho

BASIC/DEPT®

Vice President Operations

Skills: Business Initiatives · Relationship Development · Operations Management · Financial Reporting · Process Improvement

Fort West

Managing Director of Operations

As a top executive in the company, I oversaw the  day-to-day operations, reporting directly to the owner. I was responsible for strategic planning to ensure long-term growth and created annual financial models for planning, budgeting, staffing plans, and business development. I also initiated and implemented forecasting, budgeting, and P&L with tracking metrics, ensuring data-driven decisions.

Team Studio

Managing Director

Provided oversight, direction, and growth of the Account Team while maintaining the success of the agency account roster. I analyzed internal systems and when necessary, establish improved processes between internal teams and clients. I led the direction of the new business team and pitched, negotiate contracts, and onboarded all new client relationships. I assessed team structure and resources to ensure the agency could meet deliverables for existing clients, and accommodate new business opportunities.

Roundhouse

Director Of Client Services

Served as key point person to define the long-term strategic and business vision for the client's brand. Recognized and anticipated when strategic shifts are required and implemented change for the good of the account and agency relationship. Guided the brief and team with specific, decisive, and strategic expectations, as well as challenged client and agency to be innovative and support big thinking creative ideas. Responsible for all account P&L, contributed to the agency’s overall business goals, and engaged in business development in new accounts.

Account Director

Established, maintained, and grew effective and profitable client relationships, which resulted in new business and creative opportunities for the agency. As a program leader and marketing partner entrusted by clients, I successfully oversaw programs and campaigns, including planning, implementation, and measurement.

Stacy Garnand