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Sophie de Koomen
Client Experience Director Benelux at Meltwater
Sophie de Koomen is an accomplished professional with a diverse educational background and extensive experience across various industries.
She pursued her education at Laar en Berg, where she studied VWO, MYP, Natuur en Gezondheid. Sophie later went on to complete a Bachelor's degree in Economics and Business, specializing in Finance and Organization, at the Universiteit van Amsterdam. Additionally, she studied Business Studies with a focus on International Management at the same institution. Further expanding her expertise, Sophie enrolled in a program on Cross Cultural Communication and Negotiation at the ISCTE Business School in Lisbon, where she excelled with a perfect score.
Sophie de Koomen has held several key roles in prominent organizations, showcasing her skills and capabilities. Currently, she serves as the Client Experience Director for Benelux at Meltwater, where she plays a pivotal role in enhancing customer satisfaction and driving business growth. Prior to this role, Sophie has contributed significantly as the Senior Client Success Manager, Client Success Manager, and Account Manager at Meltwater, demonstrating her progressive career trajectory within the company.
Before her tenure at Meltwater, Sophie gained valuable experience in different capacities. She worked as a Junior Project Manager at Kliniek Dokter Frodo Gaymans, a renowned cosmetic clinic, where she honed her project management skills. Additionally, she served as a Communications Assistant with a focus on customer service at the same clinic, showcasing her versatility and dedication to client satisfaction. Sophie also excelled as a Make a Move Event Manager at AIESEC The Netherlands, highlighting her organizational and leadership abilities.
Furthermore, Sophie de Koomen has experience in the retail industry, having worked as a Retail Department Employee at Abercrombie & Fitch. Her roles have also included responsibilities related to selection and hospitality, as seen during her time as a Selectrice en Gastvrouw at van Hellemond & Co. Sophie's diverse professional background exemplifies her adaptability and expertise across different sectors.