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Sophia Chan
Senior Customer Success Manager at Alida (she/her)
Sophia Chan is a dedicated professional with a rich educational background and valuable experience in customer success and content management.
She holds a Bachelor of Arts degree from Durham University and has also studied at St. Mary's Shaftesbury.
Currently, Sophia serves as a Senior Customer Success Manager at Alida, where she excels in ensuring customer satisfaction and building strong relationships.
Prior to her role at Alida, she gained experience as a Content and Community Specialist at The Climate App, showcasing her expertise in content management and community engagement.
Sophia's blend of academic knowledge and practical experience makes her a valuable asset in the fields of customer success and content management.