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Sonia Leung
Community - Ops - Tech
Sonia Leung is a professional currently serving as the Community Success Manager at Heygo. Her background includes extensive experience in customer service and community engagement roles.
Professional Experience
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Community Success Manager
Heygo
This position involves fostering community relationships and ensuring user satisfaction within the platform. -
Private Shopper
MATCHESFASHION (December 2019 - Present)
In this role, she provides personalized shopping experiences for clients. -
Customer Service Executive
Tom Dixon Studio (September 2019 - November 2019)
She was responsible for managing customer inquiries and support. -
Associate Personal Shopper
Threads Styling Ltd. (October 2018 - March 2019)
Assisted clients with their shopping needs and preferences.
Education
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Bachelor of Arts in International Hospitality Management
University of Derby (2013 - 2014) -
Swiss Higher Diploma in International Hospitality Management
Swiss Hotel Management School (2010 - 2012)
Skills and Languages
Sonia is proficient in English, Chinese, and Cantonese, allowing her to engage effectively with diverse communities. Her experience across various roles highlights her strong customer service skills and her ability to connect with clients in the hospitality and retail sectors.