Georgia State University

Owner, SOOO BOUGIE BEAUTY LOUNGE

Sooo Bougie Beauty Lounge

Owner

Monitored existing processes and analyzed their effectiveness.
-  Ensured daily tasks like data entry, billing, and filling were complete.
-  Assisted with hiring, training, managing and supervising employees and prepared weekly/bi weekly payrolls.
-  Collected and maintained bank deposits of up to nine thousand dollars ($9000) and made deposits in business account.
-  Assisted clients with personal and corporate tax issues.
-  Led quarterly meetings with the CEO to analyze spending and provide financial recommendations.

D&B, INC

Operations Manager

Greeted and welcomed guests while anticipating and addressing their service needs.
-  Managed General ledger, accounts receivables and accounts payables for accountability and transparency for all audits.
-  Answered 100 telephones calls/emails using appropriate customer service etiquette.
-  Prepared daily excel balance sheet of all revenue and settlement accounts from all departments and filed for details/reference.
-  Resolved service related problems in a timely and effective manner.

Marriott Hotels

Front Desk Agent

In charge of coordinating daily activities for the vice president of artist and repertoire (A&R).

Performed multifaceted general office support such as travel bookings and making all contacts phone/email to producers, writers, and artist managers with all of the information needed to be related.

Liaison between vice president of artist and repertoire (A&R) and artists, booked and managed studio sessions for producers and artist.

Coordinated domestic and international travel arrangements, for office executives, artist and producers including booking airfare, hotel and transportation.

Def Jam South

Intern/ Personal assistant to VP of A&R

- Provided excellent customer service for ~200 calls/emails per day.
-  Directed calls to appropriate individuals and departments.
-  Prepared payroll and managed bimonthly newsletters.
-  Managed executive calendar and coordinated weekly project team meetings and assisted in the development of meeting agendas to increase efficiency.
-  Ordered and distributed office supplies while adhering to fixed office budget.
-  Coordinated travel arrangements, including booking airfare, hotel and transportation.

Sira Bah