Suggestions
Sinead Usher
Head of Customer Success (CS), Director of Customer Experience (CX), Stakeholder Management, Retention, Onboarding, PMI-CAPM/ACP, UCD Dip. Digital Transformation, UCD Dip. Customer Experience and Behaviour
Sinead Usher is currently the Head of Customer Success at Enterprise Registry Solutions Ltd. (ERS), a position she assumed in June 2024. In this role, she is responsible for enhancing customer relationships and ensuring the success of clients using ERS's services.13
Prior to her current position, Usher held significant roles including Head of Strategic Accounts at The Project Foundry and Head of Strategic Global Partnerships, where she focused on building and maintaining key relationships with clients.24 Her experience spans various aspects of customer engagement and strategic partnership development, making her a valuable asset in her current role at ERS.
Usher is based in Dublin, Ireland, and her professional background reflects a strong commitment to customer success and strategic account management.5
