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Simone McDonald
Connecting Customer experience with Employee experience | Aligning strategy, people & culture
Simone McDonald is a senior business leader with a wealth of international experience, focusing on unlocking potential in individuals and businesses while bridging customer and employee experiences. With a diverse skill set in HR Business Partnering, Transformation, and Organisational Development, Simone is known for insight, creativity, and a drive for results.
Specializing in business and cultural transformation, organisational development, leadership effectiveness, HR strategy, innovation, design thinking, and human-centred design processes, Simone has over 20 years of experience across FMCG and customer-centric environments. Her expertise spans strategic planning, leadership development, employee engagement, diversity & inclusion, talent management, and change management, among other areas.
Simone holds an MBA Executive from RMIT University and has completed programs at Future Directors Institute, IMD Business School, Charles Sturt University, and Holmesglen Institute.
She has held key positions such as the Director of People Solutions & Capability at Bunch Group, GM Organisational Development at National Australia Bank, Head of Capability at EnergyAustralia, Talent & Organisational Effectiveness roles at Mondelēz International and Transurban, and various other leadership roles in renowned organizations.
Simone's career highlights include leading strategic agendas, facilitating large-scale change initiatives, developing people strategies, and enhancing organisational capabilities. Her unique ability to work across diverse cultures and geographies sets her apart, making her a valuable asset in complex matrix organizations.