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Shweta Jordan
Customer Engagement at brightwheel - We're hiring!
Shweta Joshi Jordan is currently the Senior Manager of Customer Engagement at brightwheel, a company that specializes in childcare management software. She has been with brightwheel since April 2021, initially serving as the Director of Business Operations & Engagement before her current role starting in July 2023.1
Professional Background
- Education: Shweta holds a degree from the University of California, Berkeley, Haas School of Business.
- Previous Experience:
- Director of GTM & Interim GM at Self Financial, Inc.
- Associate at McKinsey & Company, where she worked for nearly two years.
- Special Operations Manager at Lyft and roles in operations at Everlane and Target.1
Role at brightwheel
In her position at brightwheel, Shweta focuses on enhancing customer engagement strategies and operational efficiencies within the company. Brightwheel itself is recognized for providing a platform that streamlines communication between educators and parents while managing various operational aspects for childcare providers.23
Shweta's extensive background in business operations and analytics positions her as a key player in driving customer engagement initiatives at brightwheel, contributing to its mission of improving early childhood education through technology.
