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Shruthi Ramkumar
Customer Success Manager
Shruthi Ramkumar is an accomplished Customer Success professional with a diverse background in account management, implementation, project management, and consultative techniques.
With a Master of Business Administration (MBA) in Human Resource Management from James Cook University and a Bachelor of Technology (B.Tech.) in Electronics and Instrumentation Engineering from Amrita Vishwa Vidyapeetham, Bangalore, Shruthi combines technical acumen with business expertise.
Having held roles such as Customer Success Manager at Twilio, HackerRank, and Belong.co, she has showcased her ability to advocate for clients and provide strategic advice to executives of Fortune 100/500 companies.
Shruthi Ramkumar's career journey includes experiences at Accenture as both a Software Engineer and an Associate Software Engineer, demonstrating her proficiency in the tech industry.
She excels in interfacing and influencing at various organizational levels through her analytical, data-driven presentations, as well as her exceptional interpersonal and communication skills.
Her educational background at prestigious institutions and her professional experiences have honed her skills in customer success, making her a valuable asset to any organization.