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Shiny Dsouza
Senior customer success associate at Kaleyra
Shiny Dsouza is an experienced Customer Success Associate with a background in Telecom and Cloud Communications.
She holds a Bachelor's Degree in Business Management from Mangalore University, with a focus on Business, Management, Marketing, and Related Support Services.
Shiny has a strong skill set that includes proficiency in Microsoft Excel, PowerPoint, Postman API, and RCA.
Her professional experience includes working as a Senior Customer Success Associate at Kaleyra and previously as a Senior Executive at Vodafone.
She excels in providing top-notch customer service and leveraging her technical skills to support clients effectively.