Sheila A. Lynch

Sheila A. Lynch is a skilled Client Services professional with expertise in Sales Operations, Marketing, and Team Management. With a strong focus on the pharmaceuticals, healthcare, distribution-supply chain, commercial software solutions, healthcare IT, financial services, and publishing industries, she has become an expert in her field with a proven track record of success. Her strengths, as revealed by her Gallup Strengths Finder assessment, include being Strategic, a Learner, Developer, Arranger, and Connector.

Lynch has a wealth of experience under her belt. She has excelled at Direct Sales-Account Management in the B2B sphere, is an experienced Sales Team Manager & Facilitator, and maximizes web, resources, and technology. Her work is Consultative & Solution Oriented, with a deep focus on Customer Care & Retention and Relationship Management to increase sales. She is experienced in launching New Products & Projects, Project Management, Technical Skills, and Microsoft Office, and has worked extensively with Tradeshows.

Lynch boasts an impressive list of achievements, including building a book of pharmaceutical business from $0-600 thousand annual revenue in under two years, invoicing over $1 million in pharmaceutical sales in a peak year, initiating and planning a radio ad campaign for Job News Magazine broadcast on eight Clear Channel stations to promote a job fair and build brand recognition, building and managing a publications sales team which generated $1.3 million in peak year and provided cost savings analysis on a contract for a national account to save 70% in processing fees compared to a prior vendor. Lynch has also designed and managed training workshops, fundraisers, and won grants, and served on a Study Circles design team that launched a Community Outreach Festivals project which ran for two years.

Lynch's educational experience includes studying B.A. Letters and Science at the University of Wisconsin-Milwaukee and completing a 20-credit-hour Certificate Program at Cincinnati State Technical and Community College.

Some of Lynch's prior professional experience includes working as a Utilization Management Representative for Behavioral Health-ASD at Anthem, as a Program Advisor-Agent at RDI Corporation, as a Job Shadow Program in Healthcare Information Technology Workflow & Electronic Medical Records at the Greater Cincinnati Health Council, as an Account Manager at Masters Pharmaceutical Inc-River City Pharma, as an Account Executive for recruitment advertising at Job News, as a Software Licensing Specialist for commercial computer software at Mycom Group/Broughton International McAffee and WRQ Reflection Software, as an Inside Sales Representative at Air-Tite Window Company-replacement windows, and as a Sales Team Leader & Senior Account Manager for an investment publications sales team at Schaeffer's Investment Research.