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Shawn Ivey
Global Director, Industry Solutions, Financial Services at ServiceNow
Shawn Ivey is a seasoned technology executive with 25 years of experience dedicated to enhancing customer success and assisting companies in conceptualizing, designing, developing, and implementing various technology and business growth ventures, such as Digital Workplace Transformation, SaaS, CRM, Content Management, IoT, and Customer Experience (CX).
Adept at spearheading high growth customer success and professional services divisions, Shawn is renowned as a strategic industry advisor and a sought-after public speaker on diverse technology subjects.
His specialties encompass digital workplace transformation, customer experience, internet of things, SaaS, cloud computing, CRM, big data, enterprise search, enterprise content management, knowledge management, software development, agile methodologies, scrum, professional services, consulting, information architecture, enterprise portals, document management, records management, and collaboration.
Shawn Ivey pursued his Bachelor of Science (B.Sc.) degree at Brigham Young University and has held key positions in prominent organizations such as Global Director, Industry Solutions, Financial Services at ServiceNow, Google G Suite Global Lead at Accenture, Global Lead, Innovation & Emerging Technology at Accenture, Vice President, Services at Etherios (a division of Digi International), Co-Founder & CEO at Splore, Chief Architect, Director Technology Strategy at Grant Thornton, Chief Technology Officer & VP Technology Services at QualXpert Software, VP, Business Development at Autonomy, Director Business Development at NextPage, Practice Director at Open Market, Manager at Grant Thornton, Manager, Consulting Services at Folio.