Zeeshan Shaikh

Customer Success at Aryaka

Zeeshan Shaikh is a seasoned professional in the field of customer success and professional services, currently working at Aryaka Networks. With over 17 years of experience, he has developed a strong background in managing customer relationships and driving retention strategies for strategic accounts.

Education and Certifications::

Zeeshan holds an MBA from the University of Chicago Booth School of Business.
He is a Cisco CCIE 10241 certified executive, which highlights his technical expertise in networking.

Professional Experience::

Throughout his career, Zeeshan has worked with prominent companies such as Cisco Systems and Big Switch Networks, along with his current role at Aryaka Networks.
He has successfully managed over $200 million in professional service deployments globally and consistently achieved over 100% of quota in his roles.
His expertise includes mentoring customer success managers, negotiating complex service agreements, and managing escalations for enterprise customers, ensuring a retention rate of over 90% for Fortune 1000 accounts.

Technical Skills:: Zeeshan's technical proficiency spans various domains including:

Cloud computing (IaaS, SaaS, PaaS)
Data center and virtualization
Software-defined networking (SDN)
Collaboration technologies (voice, video)
Security and Internet of Things (IoT)

Overall, Zeeshan Shaikh is recognized for his leadership in customer success and his ability to drive business growth through effective management and strategic alliances .1 2