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Sharon Williams
Advisory Solution Consultant at ServiceNow
Sharon Williams is a dynamic and charismatic technical sales professional with exceptional communication and relationship building skills.
With a background as a Software Sales Engineer and Solutions Architect, Sharon excels in conducting comprehensive needs assessments and designing solutions to implement software and process enhancements that deliver value to clients.
As a Technical Training Engineer, she has vast experience in crafting and delivering intricate technical solutions to a diverse range of audiences, from end users to top-level executives and development engineers.
Sharon boasts comprehensive expertise in the full enterprise software system lifecycle, from initial design to implementation and upgrade phases.
Her proficiency extends to strong customer relationship management and the ability to work autonomously to achieve objectives in various team structures and reporting setups.
She possesses a wide-ranging and dynamic knowledge base covering numerous technology areas and can swiftly acquire new skills to adapt to evolving work environments.
Her industry experience spans healthcare, defense, construction, security, retail, finance, public infrastructure, and education sectors.
Sharon holds a Master of Arts (MA) in Secondary Education and Teaching from the University of Phoenix, complemented by a Bachelor of Arts (B.A.) in English Language and Literature from Longwood University.
She has held roles such as Advisory Solution Consultant at ServiceNow, Sales Engineer at Splunk, Regional Solutions Architect at Ping Identity, and Technical Implementation Engineer at McKesson Health IT.
Her earlier positions include English Teacher at St. Vrain Valley School District, Director of Career Services at Westwood College, Director of Content Development at BioExpertise, Technical Writer at Electronic Warfare Associates (EWA), Senior Technical Instructor at Sun Microsystems, and Implementation and Training Engineer at the Central Intelligence Agency.