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Sharon Johnson
Experienced Manager working in ICS at Sun Life
Sharon Johnson is currently leveraging her extensive background in team management and service delivery at Sunlife Financial to drive exceptional customer service and performance. With over 20 years of experience in the finance industry across banking, insurance, and telecommunications, she excels in building cross-functional relationships and ensuring high-quality service delivery. Sharon's career history includes roles at top organizations such as Barclays Wealth, EDS, Hewlett Packard, Aon Ltd, and Amlin plc, focusing on maintaining top-notch client experiences. She possesses strong people skills, a customer-centric approach, expertise in KPI management, and a talent for identifying and developing individuals. Sharon is a proactive team player with a positive attitude, efficient planning skills, and the ability to think quickly on her feet within established best practices. She holds a background from Bishop Challoner RC School for Girls in East London.