Shannon Custard

Shannon Custard is currently the Global Competence Development Manager and Global Head of Learning at IKEA, specifically within the Ingka Group. In this role, she is responsible for overseeing the global learning organization, which includes a diverse team dedicated to enhancing learning and development across the company. Her work focuses on fostering skills and competencies that align with IKEA's strategic goals and values.

Shannon has a strong educational background, having attended Butler University, and she boasts a professional network of over 500 contacts on LinkedIn. She actively engages in discussions about learning and development, sharing insights through various platforms, including podcasts and social media. For instance, she has participated in podcasts discussing leadership in learning and development, showcasing her expertise in the field.145

Her contributions emphasize the importance of learning equity and the development of frontline skills within organizations, reflecting a commitment to creating inclusive and effective learning environments.235