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Shane Tighe
Manager of Customer Success, North America at Intuit
Shane Tighe is an accomplished Customer Experience professional who relocated from Ireland to the Greater Toronto Area 4 years ago.
With a background in Music, Media and Performance Technology from the University of Limerick, Shane has excelled in his career by consistently working in Customer Experience roles.
Currently, Shane Tighe holds the position of leading the Customer Experience Team in North America at TradeGecko, focusing on driving customer satisfaction, adoption, and retention while minimizing churn.
His expertise includes roles such as Manager of Customer Success at Intuit and various leadership positions at TradeGecko, where he has honed his skills in customer support, customer experience, and team management.
Shane's diverse professional experience ranges from Customer Experience Representative at Beanfield Metroconnect to Supervisor at HMV Retail Ltd, showcasing his adaptability and versatility in different industries.
He also has a solid educational foundation from Catletroy College and a Bachelor of Science (BSc) in Music, Media and Performance Technology from the University of Limerick, demonstrating his commitment to learning and personal development.
