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    Jennifer Kelley

    Community & Customer Experience Strategy Expert

    Jennifer Kelley is a seasoned professional with extensive experience in customer communities and digital customer engagement. She currently holds the position of Community Strategist - Customer Communities at Commvault.1

    Professional Experience

    Jennifer has accumulated 20 years of experience as a strategic/solution consultant and program lead.1 Her expertise lies in helping organizations architect, implement, and grow their digital customer initiatives. This wealth of experience makes her well-suited for her role in customer communities at Commvault.

    Skills and Interests

    Jennifer is passionate about community and customer experience. She has expressed that one of her favorite aspects of working at Commvault is related to these areas.2 This aligns well with her current role, which likely involves developing and managing strategies to enhance customer engagement and build strong community connections.

    LinkedIn Presence

    Her LinkedIn profile can be found under the username jennkelley01.1 Through her LinkedIn activity, Jennifer shares insights and thoughts related to her work in customer communities. For instance, she has posted about questioning practices in her field, demonstrating her commitment to continuous improvement and innovation in customer experience strategies.2

    Jennifer Kelley's role at Commvault and her extensive background in customer-focused solutions position her as a valuable asset in the realm of community strategy and customer engagement.

    Related Questions

    What are some of Jennifer Kelley's key achievements at Commvault?
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    What is Jennifer Kelley's background before joining Commvault?
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    How does Jennifer Kelley's experience at Deloitte compare to her role at Commvault?
    Jennifer Kelley
    Jennifer Kelley, photo 1
    Jennifer Kelley, photo 2
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    Experience

    Community Strategist - Customer Communities at Commvault (February 2021 - Present)
    Program lead, Community Migrations & JX at Khoros (July 2019 - February 2021); Manager, Technical Delivery Operations & Alliances at Khoros (January 2018 - June 2019); Principal Consultant at Self-employed (July 2019 - February 2021); Practice Director, Customer Adoption & Customer Success Operations at Jive Software (May 2017 - December 2017); Practice Manager, External Communities (Jive-x) at Jive Software (January 2014 - May 2017)

    Education

    Bachelor of Arts - BA from Columbia University in the City of New York (1990 - 1994); Masters from New York University (1997 - 1999)

    Location

    Newberg, Oregon, United States